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We will provide you and your customers with highly personalized service - unlike the "mega" or "global" carriers - each and every time you call our toll-free number or conduct business with us online. We offer many unique and tangible advantages, including


 

A dedicated, professional, and multi-lingual customer service staff who all have extensive industry experience.

Our employees are empowered to make on the spot decisions - to make the shipping process easier for you and your customers.

Our service contracts are designed in a simplified format for fast and easy review.

Rate requests are handled within 2 hours of your request.

Customized reporting is available based on your company's requirements.

EDI event transactions are available and established upon request.

Established key performance indicators to measure such important processes as bill of lading accuracy and turnaround time (within 24 hours of vessel departure), schedule integrity, clean and available equipment, and knowledgeable customer service representatives, to name a few.


USA
Wendi Cain
Telephone: 877-266-5875

ASIA
Ling Wong
Telephone: 852-3100-0388

"We are always looking for new ways to improve our service, so just let us know what you need!"

-Wendi Cain & Ling Wong

Telephone: 877-Book-USL (877-266-5875)

 
   
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